TRAINING SUPPLIER MANAGEMENT

TRAINING SUPPLIER MANAGEMENT

Training Manajemen Supplier

Training Supplier Complaints

OVERVIEW SUPPLIER MANAGEMENT:

Many organizations often fail, or perhaps stumble, in managing their suppliers. This is because the internal customer, or worse, someone else, is left to manage the selected suppliers, without perhaps realizing that they have to. There is, therefore, often little use of best practice regarding how a procurement relates to, or gets involved with the essential supplier management in the procurement process.

This course concentrates on the need for better supplier management, and improving supplier management. It gives guidelines on how to better manage contracts and develop suppliers.

This course will answers the questions : “What kind of relationship do I need with suppliers so I can get the best from them, and therefore the best for me ?”

TRAINING OBJECTIVES SUPPLIER MANAGEMENT:
1. Give an understanding of the Key Concept of Supplier Management.
2. Provide an ability to Qualify, Evaluate, Develop, Categorize, and make good relationship with Supplier.
3. Give an understanding of Sourcing Strategies.

TRAINING MATERIAL OUTLINE SUPPLIER MANAGEMENT:

Day 1 :
1. Introduction and Course Objectives
2. Objectives of Supplier Management
3. What is expected of Suppliers
4. Supplier Service
1. Definition of Supplier Service
2. Total Supplier Service
3. Supplier Satisfiers
4. Supplier Perception
5. The Important of Attitudes
6. Supplier Complaints
7. The Supplier Service focused Organization
8. Benefits of Good Supplier Service
9. Supplier Approach
5. Suppliers View
1. Handling Orders and Progressing and Delivery
2. Payment
3. Reviewing
4. Power  and Kraljic
5. Power and Economics
6. Suppliers View
7. Suppliers and Buyers View
8. Getting The Best from Suppliers
9. Behavior
10. Behavior and Power on Leverage items-a special word
11. Behavioral understanding and meeting needs
6. Supplier Relationship Management
1. Benefits of SRM
2. The Role of Procurement Departments
3. Effective Suppliers Relationship Management
4. Contract Management by Non-Procurement People
5. Balance Scorecard management System
6. Procurement KPIs
7. The Relationship Positioning Tool
8. Review and Control of Long Term Contract
9. Benchmarking
7. Supplier Development
1. Reasons for Supplier Development
2. Various Supplier Development Approaches
3. Selection of Suppliers
4. Supplier Development Activities
5. Supplier Development Categories
6. Partner Approaches
7. Progression in Relationships
8. Supplier Development Practices
9. Supplier Development Phases
10. The Reactive Supplier Development Phase
11. The Positive Supplier Development Phase
12. The Strategic Supplier Development Phase

m. Supply-Based Strategies to maximize Supplier Performance
1. Developing and Integrating Local Supplier
2. Increasing Supplier Performance
3. Direct Supplier Development
4. Longer Term Deal are Better than Shorter Contracts

Day 2 :
1. Supplier Qualification Process
1. Basic Qualification
2. Quality Management System Qualification
3. Product Process Qualification
4. Ready For Business Suppliers
2. Value for Money Measurements and Metrics
1. Commitment
2. Flexibility
3. Innovation
3. Service Level Agreement
1. The Stick Model
2. The Carrot Model
3. Wrath of the Customer Model
4. Achieving Service Level Targets
4. Supplier Categorization
1. Strategic
2. Preferred
3. Valued
4. Carefully Assess
5. Sourcing Strategies
1. The Nature of Sourcing Decision
2. Different Types of Sourcing
3. Sourcing Decision
4. Sources Information on Potential Suppliers
5. Supplier Evaluation
6. Other Aspect of Sourcing
7. Partnering
8. Tiring of Supplier
6. Supplier Rules of Engagement
7. Supplier Marketing Protocol
8. Supplier Orientation Guide
9. Hosting Supplier Visit
10. Summary

10. Closing the Course

WHO SHOULD ATTEND THIS TRAINING?:

Course is aimed at all those concerned with the intention to be a Supplier Management Expert :
1. Employees
2. Buyers/Purchaser
3. Supervisors
4. Managers

TRAINING INSTRUCTOR

Ir. Muh. Arief Syarifudin, MBA, MM is graduated from Hochschule Konstanz University Of Applied Sciences Germany, and now he is a Procurement Manager at SIEMENS (PT. Siemens Industrial Power). He had experiences as the Procurement Manager and Trainer at several companies in Indonesia for more than 10 years. Beside this Training, Ir. Muh. Arief Syarifudin, MBA, MM also have experiences at some Professional working such as :
* Procurement Management,
* Vendor Management,
* Supply Chain Management,
* Strategic Management, and
* Activity-Based Management

This much valuable experiences will be shared to the trainees in the course.

Lokasi, Biaya, dan Waktu pelatihan :

Yogyakarta, Hotel Dafam Seturan

Jakarta, Hotel Amaris La Codefin Kemang

Bandung, Hotel Grand Serela Setiabudhi

Bali, Hotel Ibis Kuta

Lombok, Hotel Jayakarta

Catatan : Waktu pelatihan Dua+1* hari dengan Biaya tersedia untuk Perorangan, Group, dan Inhouse Training, belum termasuk akomodasi/penginapan.

Investasi training :

Investasi pelatihan selama dua hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas training :

Free Penjemputan dari bandara ke hotel*.

Modul / Handout.

Flashdisk*.

Certificate of attendance.

FREE Bag or bagpacker.

Training Kit (Photo Documentation, Blocknote, ATK, etc).

2x Coffe Break & 1 Lunch.

Souvenir .

(Untuk informasi lebih lanjut harap menghubungi marketing kembali di 0812-9679-4263 an. Aryo Nugroho)