TRAINING ONLINE CUSTOMER FOCUS SELLING SKILLS

October 10, 2020

TRAINING ONLINE CUSTOMER FOCUS SELLING SKILLS

TRAINING WEBINAR PENGENALAN CUSTOMER FOCUS SELLING SKILLS

TRAINING SELLING SKILLS UNTUK PRAKERJA

    Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi
    kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang
    bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks,
    kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan
    ini dimaksudkan agar peserta mempunyai pemahaman dan ketrampilan
    mengenai Professional Selling Skills; memahami langkah-langkah teknis,
    konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan;
    memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran;
    dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales
    persons junior ataupun yang baru. pelatihan pengenalan Customer Focus Selling Skills online

Outline Materi pelatihan selling skills online

Materi training yang akan di bahas topik Customer Focus Selling Skills
adalah :

1: Roles Of Salespersons pelatihan marketing online

     * Market Conditions and Challenges;
      * Building Competitiveness Factors;
      * The Selling Challenges;
      * The Role of Salesperson;
      * The Persuasive Selling Process;

2: Prospecting And Contacting

     * The Prospecting Funnel;
      * The Power of Referrals;
      * Qualification and Sales Strategy;
      * Initial Contact; Introduction Letter;
      * Initial Contact: Phone Call;
      * Cold Calling;
      * Choosing Methods of Contact;
      * Tips for Telephone Appointment.

3: Planning The Sales

     * Planning the Sales;
      * Anticipating the Customer’s Needs;
      * Qualifying the Sales;
      * Developing Relationship with prospect.
      * Gathering Information;
      * The Information Gathering “Funnel”;

Group Discussion: Preparing Product Benefit

Individual Presentation And Feedback

   Each participant   will be asked to presents the benefits of each
    products using OHP and or LCD presentation tools. Instructor and the
    participants will give their opinion and feedbacks.

4: Presenting Solution And Closing The Sales

     * Presenting Solution;
      * Deciding on the Value-added Solution;
      * Checking for Viable Solution;
      * Developing the Presentation Strategy;
      * Written Proposals;
      * Gaining Customer’s Commitment (Closing the Sales);
      * Buying Signals;
      * Action – Keeping the Commitments;

5: Working With Obstacles And Handling Complaints

     * Working with Obstacles;
      * Customer Obstacles;
      * Types of Obstacles;
      * Dealing with Obstacles;
      * Tips in Handling Complaints

6: Coaching And Mentoring

     * Introduction to coaching;
      * What is coaching, counseling, and mentoring;
      * How to determine if coaching is needed;
      * Coaching model;
      * Feedback exercise; performance feedback tips;
      * Steps for conducting formal observation;
      * Coaching response exercise;
      * Review of handling difficult employees;
      * Effective mentoring techniques

Individual Role-Play: Gathering Information And Selling Techniques

Individual Role-Play: Dealing With Obstacles And Handling Complaints

Jadwal Pelatihan ruang-training.co.id tahun 2023 :

Batch 1 : 18 – 19 Januari 2023

Batch 2 : 8 – 9 Februari 2023

Batch 3 : 15 – 16 Maret 2023

Batch 4 : 19 – 20 April 2023

Batch 5 : 16 – 17 Mei 2023

Batch 6 : 13 – 14 Juni 2023

Batch 7 : 12 – 13 Juli 2023

Batch 8 : 9 – 10 Agustus 2023

Batch 9 : 13 – 14 September 2023

Batch 10 : 11 – 12 Oktober 2023

Batch 11 : 15 – 16 November 2023

Batch 12 : 13 – 14 Desember 2023

Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta

Lokasi Pelatihan Tahun 2023 :

Yogyakarta, Hotel Dafam Seturan(7.300.000 IDR / participant)

Jakarta, Hotel Amaris Tendean (7.900.000 IDR / participant)

Bandung, Hotel Golden Flower (7.800.000 IDR / participant)

Bali, Hotel Ibis Kuta (8.500.000 IDR / participant)

Lombok, Hotel Jayakarta (8.750.000 IDR / participant)

Catatan :

Waktu pelatihan Dua+1* hari dengan Biaya tersedia untuk Perorangan, Group, dan Inhouse Training, belum termasuk akomodasi/penginapan.
Untuk biaya dan jadwal training harap menghubungi marketing kembali

Investasi training:

Investasi pelatihan selama dua hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas training:

Free Penjemputan dari bandara ke hotel*.

Modul / Handout.

Flashdisk*.

Certificate of attendance.

FREE Bag or bagpacker.

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