TRAINING ONLINE CUSTOMER FOCUS SELLING SKILLS

TRAINING WEBINAR PENGENALAN CUSTOMER FOCUS SELLING SKILLS

TRAINING SELLING SKILLS UNTUK PRAKERJA

pelatihan Customer Focus Selling Skills online

    Pelatihan  teknik  menjual  ini  difokuskan  kepada bagaimana memenuhi
    kebutuhan  pelanggan  sehingga  sangat cocok untuk staf penjualan yang
    bergerak  dalam bidang penjualan jasa, barang yang sulit dan kompleks,
    kontrak  tender,  ataupun  barang/jasa yang bernilai tinggi. Pelatihan
    ini  dimaksudkan  agar  peserta  mempunyai  pemahaman  dan ketrampilan
    mengenai Professional Selling Skills; memahami langkah-langkah teknis,
    konsep,  sikap,  dan  perilaku  yang  dituntut dalam bidang penjualan;
    memperluas  pengetahuan  mengenai  lingkungan penjualan dan pemasaran;
    dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales
    persons junior ataupun yang baru. pelatihan pengenalan Customer Focus Selling Skills online

Outline Materi pelatihan selling skills online

   Materi training yang akan di bahas topik Customer Focus Selling Skills
    adalah :

1: Roles Of Salespersons pelatihan marketing online

     * Market Conditions and Challenges;
      * Building Competitiveness Factors;
      * The Selling Challenges;
      * The Role of Salesperson;
      * The Persuasive  Selling Process;

2: Prospecting And Contacting

     * The Prospecting Funnel;
      * The Power of Referrals;
      * Qualification and Sales Strategy;
      * Initial Contact; Introduction Letter;
      * Initial Contact: Phone Call;
      * Cold Calling;
      * Choosing Methods of Contact;
      * Tips for Telephone Appointment.

3: Planning The Sales

     * Planning the Sales;
      * Anticipating the Customer’s Needs;
      * Qualifying the Sales;
      * Developing Relationship with prospect.
      * Gathering Information;
      * The Information Gathering “Funnel”;

Group Discussion: Preparing Product Benefit

Individual Presentation And Feedback

   Each  participant   will  be  asked  to  presents the benefits of each
    products  using  OHP and or LCD presentation tools. Instructor and the
    participants will give their opinion and feedbacks.

4: Presenting Solution And Closing The Sales

     * Presenting Solution;
      * Deciding on the Value-added Solution;
      * Checking for Viable Solution;
      * Developing the Presentation Strategy;
      * Written Proposals;
      * Gaining Customer’s Commitment (Closing the Sales);
      * Buying Signals;
      * Action – Keeping the Commitments;

5: Working With Obstacles And Handling Complaints

     * Working with Obstacles;
      * Customer Obstacles;
      * Types of Obstacles;
      * Dealing with Obstacles;
      * Tips in Handling Complaints

6: Coaching And Mentoring

     * Introduction to coaching;
      * What is coaching, counseling, and mentoring;
      * How to determine if coaching is needed;
      * Coaching model;
      * Feedback exercise; performance feedback tips;
      * Steps for conducting formal observation;
      * Coaching response exercise;
      * Review of handling difficult employees;
      * Effective mentoring techniques

Individual Role-Play: Gathering Information And Selling Techniques

Individual Role-Play: Dealing With Obstacles And Handling Complaints
 

Jadwal Pelatihan ruang-training.co.id tahun 2021 :

12 – 13 Januari 2021

10 – 11 Februari 2021

9 – 10 Maret 2021

13 – 14 April 2021

3 – 4 Mei 2021

8 – 9 Juni 2021

13 – 14 Juli 2021

24 – 25 Agustus 2021

14 – 15 September 2021

20-21 Oktober 2021

9 – 10 November 2021 || 7 – 8 Desember 2021

Jadwal tersebut dapat disesuaikan dengan kebutuhan calon peserta

Lokasi Pelatihan Tahun 2021 :

Yogyakarta, Hotel Dafam Seturan(7.300.000 IDR / participant)

Jakarta, Hotel Amaris Tendean (7.900.000 IDR / participant)

Bandung, Hotel Golden Flower (7.800.000 IDR / participant)

Bali, Hotel Ibis Kuta (8.500.000 IDR / participant)

Lombok, Hotel Jayakarta (8.750.000 IDR / participant)

Catatan :

  • Waktu pelatihan Dua+1* hari dengan Biaya tersedia untuk Perorangan, Group, dan Inhouse Training, belum termasuk akomodasi/penginapan.
  • Untuk biaya dan jadwal training harap menghubungi marketing kembali

Investasi training:

Investasi pelatihan selama dua hari tersebut menyesuaikan dengan jumlah peserta (on call). *Please feel free to contact us.

Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.

Fasilitas training:

Free Penjemputan dari bandara ke hotel*.

Modul / Handout.

Flashdisk*.

Certificate of attendance.

FREE Bag or bagpacker.

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